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• We believe in and act on
providing great customer service.
• Our prices are competitive, and we have a great range of apartments in
fantastic locations.
• Browse and enjoy the convenience of booking a rental apartment in Rome
with a reputable organisation in the comfort of your home. |
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1. Browse
the neighborhoods to decide which area of Rome will suit
you and give you the experience you are looking for. If you
are not sure, please contact us and we will help you decide.
Just send us an enquiry with the activities you are most
interested in and we will provide feedback.
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| 2. Scan
the apartment listings related to the neighborhood of your
choice. |
| 3. Select
the apartment most suited to your requirements. |
| 4. Contact
us with your request for the selected apartment and your preferred
dates. |
5. We will
action your request and provide feedback about apartment availability
within 24 hours*.
*Sometimes the time
difference with Rome will extend feedback timeframes,
but we will endeavour to keep these to a minimum. |
| 6. Once
an apartment has been secured, we can confirm your booking
upon receipt of a deposit. |
| 7. Upon
arrival in Rome, you will be greeted by a Roman Holiday staff
member who will help you familiarise yourself with the apartment
and its surrounds. |
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Privacy Page
This is the web
site of Cluster Corporation Pty Ltd.
Our postal address
is
GPO Box 5409 Melbourne 3001 Victoria Australia
This privacy policy
sets out how Cluster Corporation uses and protects any information
that you give Cluster Corporation when you use this
website.
Cluster Corporation is committed to ensuring that your privacy
is protected. Should we ask you to provide certain information by
which
you can be identified when using this website, then you can be assured
that it will only be used in accordance with this privacy statement.
Cluster
Corporation may change this policy from time to time by updating
this page. You should check this page from time to time
to ensure that you are happy with any changes. This policy is effective
from 12/2/2009.
What we collect
We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other
information relevant to customer surveys and/or offers
What we do
with the information we gather:
We require this information to understand your needs and provide
you with a better service, and in particular for the following
reasons:
• Internal record keeping
• We may use the information to improve our products and services
• We may periodically send promotional email about new products,
special offers or other information which we think you may
find interesting
using the email address which you have provided
• From time to time, we may also use your information to contact you
for market research purposes. We may contact you by email, phone,
fax or mail
• We may use the information to customise the
website according to your interests
Security
We are committed to ensuring that your information is secure. In
order to prevent unauthorised access or disclosure we have put
in place suitable physical, electronic and managerial procedures
to safeguard and secure the information we collect online.
How we
use cookies
A cookie is a small file which asks permission to be placed on
your computer's hard drive. Once you agree, the file is added and
the
cookie helps analyse web traffic or lets you know when you visit
a particular site. Cookies allow web applications to respond
to you as an individual. The web application can tailor its operations
to your needs, likes and dislikes by gathering and remembering
information about your preferences.
We use traffic log cookies to
identify which pages are being used. This helps us analyse data
about web page traffic and improve our
website in order to tailor it to customer needs. We only use this
information for statistical analysis purposes and then the data
is removed from the system.
Overall, cookies help us provide you with
a better website by enabling us to monitor which pages you find
useful and which you do not. A
cookie in no way gives us access to your computer or any information
about you, other than the data you choose to share with us.
You can
choose to accept or decline cookies. Most web browsers automatically
accept cookies, but you can usually modify your browser setting
to decline cookies if you prefer. This may prevent you from taking
full
advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites
of interest easily. However, once you have used these links to
leave our site, you should note that we do not have any control
over that
other website. Therefore, we cannot be responsible for the protection
and privacy of any information which you provide whilst visiting
such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable
to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal
information in the following ways:
• If you recieve promotional
material from us, look for the link that you can click to opt
out.
•
If
you have previously opted in you can change your
mind at
any time by writing in or emailing us at info@romanholiday.com.au
We will not sell, distribute or lease
your personal information
to third parties unless we have your permission or are required
by law to do so. We may use your personal information to send you
promotional
information about third parties which we think you may find interesting
if you tell us that you wish this to happen.
You may request details
of personal information which we hold about you under the Data
Protection Act 1998. A small fee will be payable.
If you would like a copy of the information held on you please
write to: GPO Box 5409 Melbourne Vic 3001 Australia.
If you believe that
any information we are holding on you is incorrect or incomplete,
please write to or email us as soon as possible, at
the above address. We will promptly correct any information found
to be incorrect.
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